People Support Recruitment - Starting 'em Young
When I grow up, I want to be a CSR!
People Support has two kiosks dubbed "e-station" in Megamall's Cyberzone. Basically, it's an interactive information kiosk for prospect CSRs.
It has a monitor, full audio and video controlled through a keyboard and trackball. It also has a phone on the side, perhaps to make calls to People Support HR.
The video shows the President's plush office, the CSR cubicles, the HR department and other nice offices. The most important one is the recreation area where CSRs decompress after an overnight shift getting screamed at by complaining customers.
Of course they'll only show CSRs who appear to be happy and all smiles. They probably took these footages after a pay raise and at the begining of a shift. No drowsy, bloodshot, eye-baggy faces in this presentation.
I digress a bit: SSS has a couple of info kiosks around malls too. It's supposed to allow SSS members to inquire about contributions, loan qualifications etc. I never got to use it. The kiosk was always out of order. So much for that.
- edwin
Greetings to Arbee who, last I heard, was among the senior honchos in the People Support Mafia.
Read: Techie Grrrrl (Part I, Part II), Smart Kid, Globe Gizmo, Techie Lola
Visit: People Support
Search: Call center, Customer Service Representative
3 Comments:
At 11:08 am,
Anonymous
said…
you want to know i'm still alive so here i am. i know arbee too. miss his funny side comments. very cool guy.
At 5:43 pm,
Edwin "ka edong"
said…
hey! 'to talaga, di nag-sa-sign ng comment niya.
Buti nalang, gifted ako't nahulaan ko ko sino ka.
stay kewl, bro DR. EB next week sa Ortigas!
edwin
At 5:49 pm,
Edwin "ka edong"
said…
btw,
asia pacific headquarters pala itong People Support sa philamlife tower! tapos may bago pang ginagawang building sa may makati med. getting bigger, huh
edwin
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